Candle Care

All of our candles arrive with a Candle Care Card - be sure to refer back to these instructions to get the best out of your candle!

Newy Candle Co. candles are hand poured in small batches locally and although every effort is made to ensure consistency, every candle will be different. Our wax is one hundred percent natural, vegan friendly soy and you may notice small blemishes on the surface of your candle. This is not a fault and it doesn't impact the quality of the product, it is simply the effect of natural wax being handpoured.

Lighting your candle: It may take a couple of goes lighting your wood wick candle. ensure the whole wick is alight before moving the lighter, this may take up to ten seconds.

Burn time: To prevent tunnelling and create a candle memory, the first time you light your soy candle let the wax melt all the way to the edge of the glass. Never burn for more than four hours at a time.

Trim wick before every use: Always trim the wick before relighting. Trimming the wick will help your candle stay alight, burn evenly and longer. Trim by using a wick trimmer or by pinching the charcoal off the wick with a tissue. It's important to do this before each burn as the charcoal can cause the candle to go out. A wick that’s too long will smoke and burn faster, while a wick that’s too short won’t burn as well. A beautiful even burn is all about balance.

Avoid draughts: Candles burn best in still air but if you can't avoid draughts, turn the candle periodically to avoid uneven burning and possible candle collapse. A candle in a draught may also start to smoke.

Candle Storage: Candles are sensitive to temperature and light. Fragrances with a vanilla content may yellow if exposed to sunlight or fluorescent light, this is normal and does not affect the burning of the candle. Store your candles in an upright position. 

Putting candles out: It is always best to use a Candle Dipper or a Candle Snuffer rather than blowing out to prevent wicks from drifting off centre and to avoid wax splash. This will help to maximise the candle's burn time.

Keep the burn pool clean: If you get any black at the rim of your glass simply wipe it away with a damp cloth, this may be a sign that your wick is too long. 

Lastly, enjoy your candle!